Terms of service

Terms of Service (Updated for App Store & Google Play Compliance)

Last Updated: October 3, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you and ClubRun ("ClubRun," "we," "us," or "our") governing your use of the ClubRun mobile applications (available on the Apple App Store and Google Play Store), our e-commerce website at clubrunapp.com, and any related digital or physical services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Account Registration, Data, and Deletion

To use certain features of the App, you may be required to register for an account.

  • Accuracy: You must provide accurate and complete information during registration and safeguard your login credentials.

  • Age Requirements: You must be at least 18 years of age (or the age of legal majority) to make purchases or subscribe to premium features.

  • Account Deletion (App Store & Google Play Requirement): You have the right to request the deletion of your account and all associated personal data at any time. You can initiate account and data deletion directly within the ClubRun app by navigating to Settings > Account > Delete Account. Alternatively, you may request account deletion via our web portal at clubrunapp.com/delete-account or by contacting us at hello@clubrunapp.com. Upon deletion, all user-associated data (including running history and generated content) will be permanently purged, except where retention is required by law.

2. User-Generated Content (UGC) and Community Standards

To comply with Apple App Store and Google Play Store safety guidelines, ClubRun strictly enforces rules regarding User-Generated Content (UGC), such as routes, photos, comments, and profile information.

  • Zero Tolerance for Objectionable Content: You may not post content that is offensive, discriminatory, threatening, pornographic, illegal, or infringes on intellectual property rights.

  • Reporting and Blocking: The App provides in-app features allowing users to flag or report inappropriate content and to block abusive users.

  • Moderation and Removal: ClubRun actively monitors and moderates UGC. We reserve the right to review, remove, or delete any content that violates these Terms without notice. Users found violating these standards will face immediate account suspension or permanent bans.

3. Health, Location, and Device Data Privacy

As a fitness application, ClubRun requires access to specific device data to function correctly.

  • Location Services: We collect location data (including background location, if granted permission) to track running routes, pace, and distance.

  • Health Data (Apple HealthKit & Google Health Connect): If you choose to integrate ClubRun with Apple Health or Google Fit, we will only read and write data explicitly authorized by you. ClubRun will never sell your health, location, or fitness data to third parties, data brokers, or advertising networks.

  • Data Safety: All personal and sensor data is encrypted in transit and at rest. For full details on data collection and sharing, please review our comprehensive Privacy Policy.

4. Mobile Application Terms (Apple & Google)

When you download our App through a third-party app store, you acknowledge and agree to the following:

  • Third-Party Platforms: These Terms are between you and ClubRun only, not with Apple Inc. or Google LLC. ClubRun, not the app store providers, is solely responsible for the App and its content.

  • License Grant: We grant you a limited, non-exclusive, non-transferable, revocable license to use the App on a device that you own or control, as permitted by the respective App Store or Play Store usage rules.

  • Maintenance and Support: ClubRun is solely responsible for providing maintenance and support services. Apple and Google have no obligation whatsoever to furnish any maintenance or support.

5. Subscriptions and In-App Purchases

  • Billing: Subscriptions purchased via the Apple App Store or Google Play Store are billed directly by Apple or Google.

  • Auto-Renewal: Unless canceled at least 24 hours before the end of the current billing period, subscriptions automatically renew.

  • Cancellations: You must manage and cancel subscriptions directly through your Apple ID or Google Play account settings. ClubRun cannot cancel app store subscriptions on your behalf.

6. Online Store and E-Commerce

When you purchase products through the ClubRun online store (clubrunapp.com):

  • Product Availability & Pricing: All products and prices are subject to change without notice.

  • Shipping and Returns: Purchases are subject to our separate Shipping Policy and Return Policy.

7. Health and Fitness Disclaimer

The ClubRun App provides fitness tracking designed for educational and entertainment purposes.

  • Not Medical Advice: The Services are not a substitute for professional medical advice, diagnosis, or treatment.

  • Assumption of Risk: Running and strenuous physical exercise carry inherent risks. You agree that you are voluntarily participating and assume all risks of injury or illness. Always consult a physician before beginning any new exercise routine.

8. Limitation of Liability

The Services are provided "as is" and "as available". In no case shall ClubRun, our directors, officers, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages arising from your use of the Services or products procured using the Services.

9. Changes to Terms

We reserve the right to update these Terms by posting updates to our website or app. Your continued use of the Services following any changes constitutes acceptance.

10. Contact Information

Questions about the Terms of Service should be sent to us at hello@clubrunapp.com.